Terms and Conditions

PRIVACY POLICY AND TERMS & CONDITIONS

 

INTRODUCTION

Acquired by the CANAL+ Group in October 2022, ZACUTV is among the most famous Rwandan producers of films and series, which benefits from a huge following in Africa and within the African descents diaspora. 

Welcome to Zacu Entertainment (mostly known as ZACU), is a production and distribution house that was founded by the prominent local producer - Wilson MISAGO in 2016, and was acquired by THEMA, one the leading independent distributors in the world in 2022.

ZACU has produced widely acclaimed TV series content such as Seburikoko, City Maid, Indoto and Ejo si kera, and has supplied more than 800 episodes to national television RBA. Presently, the company has a library of more than 700 hours, including local short and feature movies and TV series of different genres in drama, romance, and comedy. The company produces 150+ hours of content per year.

At ZACU, we produce our own content and co-produce with other producers. We also buy movie licences to be broadcast on our online and TV platforms.

The production and distribution house remains committed to its mission to create, develop local talents professionally, and promote the creative industry through content production, job creation, and market creation.

Zacu Entertainment operates www.zacuentertainment.com (hereinafter referred to as the "Service").

PRIVATE INFORMATION

Our Privacy Policy governs end-users who visit or use zacuentertainment.com, and explains how we collect, safeguard, and disclose information that results from your use of our service. For the purposes of this policy, this information is termed “private information”, and is consistent with the Rwandan Constitution of 2015, as revised to date (under Art. 23), which protects personal private information.

 

HOW WE USE THE INFORMATION WE COLLECT 

As a general rule, we do not collect personal data about you when you visit Zacu Web unless you choose to provide such information to us. Submitting your personal data through our website is voluntary. By doing so, you are granted permission to access more content on the website.

We use your data to provide and improve our service. By using the service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this privacy policy, the terms used in this privacy policy have the same meanings as in our terms and conditions.

Our Terms and Conditions (“Terms”) govern all use of our service, and together with the Privacy Policy, they constitute your agreement with us (“agreement”).

Zacu does not sell or share any personally identifiable information on this site to any third party.

Any information provided on Zacu will be protected from loss, misuse,unauthorised access or disclosure, alteration, or destruction

We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.  

COOKIES 

Cookies are small pieces of information generated by a web server and stored on your device (computer or mobile device), ready for future access. Cookies make use of user specific information transmitted by the web server onto the user’s device so that the information might be available for later access by itself or other servers. The website does not use cookies to identify users.

A cookie can be marked as "secure,"  which ensures the cookie is used only over SSL sessions. If “secure” is not specified, the cookie will be sent encrypted over non-SSL channels. Sensitive cookies like session tokens should be marked as secure if all pages on the web site requiring session tokens are SSL-enabled.

If the website requests that you provide personal information, you will be informed of the particular purposes for which that information is collected, used, and/or disclosed. Adequate security measures have been taken to prevent the loss, misuse, and/or alteration of your personal information.

 

TERMS OF USE AGREEMENT

Thank you for visiting Zacu's website. As is true for many other web sites, this website has rules that apply to your use and any services available through this website. Those rules are referred to as “terms of use” and are set forth in this Terms of Use Agreement. By using this website, you agree to comply with and be bound by the following terms of use. Please review them carefully. If you do not agree with any of these terms of use, please do not use this website.

 

WHO OWNS THIS WEBSITE AND IT OPERATES

This website functions as an online streaming system for content produced or acquired with a streaming licence by Zacu Entertainment. It is the sole responsibility of Zacu Entertainment to develop and maintain the informational web pages and backends and grant access to end-users who wish to stream our content.

TRADEMARKS

Zacu and its logo are trademarked by Zacu Entertainment Ltd. 

REGISTRATION 

You will be required to fill out a form when requesting access to view our content on the Zacu website.

TYPES OF DATACOLLECTED  

  • Name
  • Email
  • Phone number
  • Message

 

RIGHT TO MAKE CHANGE 

Zacu may revise this privacy policy from time to time, and when such a change is made, we will post a revised version on this website. Please note that changes are effective when they are posted, and it is your responsibility to read the Privacy policy from time to time in order to be aware of any change. If you have used our system and provided your personal information, we may notify you via the email used when requesting access to the content.

COMPLIANCE WITH THE REGULATIONS

Zacu regularly reviews compliance with its privacy policy. It works with the appropriate regulatory authorities to resolve any complaints about personal data that it cannot resolve with our users directly.

 USE OF DATA 

Zacu Entertainment uses the collected data for various purposes, including:

0.1. to provide and maintain our Service;

0.2. to notify you about changes to our Service;

0.3. to allow you to participate in interactive features of our Service when you choose to do so;

0.4. to provide customer support;

0.5. to gather analysis or valuable information so that we can improve our Service;

0.6. to monitor the usage of our Service;

0.7. to detect, prevent and address technical issues;

0.8. to fulfil any other purpose for which you provide it;

0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

0.11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

0.12. in any other way we may describe when you provide the information;

0.13. for any other purpose with your consent.

 

DISCLOSURE OF DATA 

We may disclose personal information that we collect or that you provide:

0.1. Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.

0.3. Other cases. We may disclose your information also:

0.3.1. to our subsidiaries and affiliates;

0.3.2. to contractors, service providers, and other third parties we use to support our business;

0.3.3. to fulfill the purpose for which you provide it;

0.3.4. for the purpose of including your company’s logo on our website;

0.3.5. for any other purpose disclosed by us when you provide the information;

0.3.6. with your consent in any other cases;

0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the company, our customers, or others.

SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please email us at info@zacuentertainment.com.

In certain circumstances, you have the following data protection rights:

0.1. the right to access, update or to delete the information we have on you;

0.2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

0.3. The right of restriction. You have the right to request that we restrict the processing of your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note that we may not be able to provide service without some necessary data.

 

CONTACT US

If you have any questions about this privacy policy, please contact us 

EMAIL ADDRESS:

info@zacuentertainment.com

content@zacuentertainment.com

CONTACT:

(+250) 735 260 069

LOCATION:

KG 5 AVE, Kacyiru, Gate 82

Rwanda